Privacy Policy

Last updated: 22 August 2026

Contents

  1. Information We Collect
  2. How We Use Your Information
  3. Sharing of Information
  4. Data Security
  5. Data Retention
  6. Your Rights
  7. Cookies
  8. Grievance Officer
  9. Changes to This Policy
  10. Contact Us

Chennai Service Hub ("we", "us", "our"), operated under the legal entity Pracx Events, respects your privacy. This policy explains what information we collect through this website, how it is used, and the choices available to you, in line with India's Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2021.

1. Information We Collect

When you contact us through this website's form or by phone, we may collect:

We do not collect payment information through this website.

2. How We Use Your Information

We do not use your information for unrelated marketing without your consent.

3. Sharing of Information

We do not sell or rent your personal information. It may be shared only with the technician assigned to your service request, or where required by law.

4. Data Security

We take reasonable technical and organisational measures to protect the information you share with us from unauthorised access, alteration, or disclosure.

5. Data Retention

We retain your information only for as long as necessary to fulfil the service request and for basic record-keeping, after which it is safely discarded.

6. Your Rights

You may ask us to review, correct, or delete the personal information we hold about you by contacting us using the details below.

7. Cookies

This website does not use tracking cookies beyond what is required for basic functionality.

8. Grievance Officer

In accordance with the Information Technology Act, 2000 and rules made thereunder, the contact details of the Grievance Officer are provided below:

Name: [Grievance Officer Name]
Phone: +91 63832 91942
Email: [grievance email pending]

Placeholder — please share the Grievance Officer's email address so this section can be completed.

9. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with a revised "last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please reach out:

Chennai Service Hub (Pracx Events)
Phone: +91 63832 91942
Registered Address: [registered business address pending]

Placeholder — please share the registered business address so this section can be completed.
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